CAQA Staff

Leadership

Michelle Newman
Michelle NewmanManaging Director
Michelle Newman
Michelle NewmanManaging Director

Senior VET executive with 30+ years of sector leadership across Australia and internationally. Leads business operations, consultants and resource instructional designers across CAQA Groups and Career Calling International. ISO auditor and Lean Six Sigma Green Belt.

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Anna Haranas
Anna HaranasFormer General Manager, LLND Expert & Quality Assurance Consultant
Anna Haranas
Anna HaranasFormer General Manager, LLND Expert & Quality Assurance Consultant

CAQA's language, literacy, numeracy and digital literacy (LLND) expert. 35+ years of cross-industry leadership, certified across six ISO management system standards, Lean Six Sigma Green Belt. Develops the LLND kits and review tools used across the sector.

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Sukh Sandhu
Sukh SandhuExecutive Director
Sukh Sandhu
Sukh SandhuExecutive Director

One of Australia's most experienced voices in VET, higher education, compliance, governance and risk. 30+ years across RTOs, TAFEs and universities, thousands of audits, former Business Systems Project Official for the national VET regulator, Forbes Business Council member, UN Representative and Speaker, ISO auditor, 10x Master's and LLM.

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Stuart Newman
Stuart NewmanDirector of Strategic Growth & Partnerships
Stuart Newman
Stuart NewmanDirector of Strategic Growth & Partnerships

The national face of CAQA's partnerships. 30+ years of senior customer and operations leadership across utilities, hospitality, retail and real estate, building relationships with RTOs, TAFEs, universities and government agencies nationwide.

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Raj Kiran Kaur
Raj Kiran KaurChief Operating and Financial Officer (COFO)
Raj Kiran Kaur
Raj Kiran KaurChief Operating and Financial Officer (COFO)

Leads CAQA's operations and financial management, ensuring every engagement is resourced, governed and delivered to plan across the CAQA Groups.

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Nadia Spain
Nadia SpainSenior Principal Consultant
Nadia Spain
Nadia SpainSenior Principal Consultant

Senior principal consultant bridging regulatory requirements and high-quality delivery across VET and higher education, translating ASQA and TEQSA standards into practical, student-centred quality systems.

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Rishabh Arora
Rishabh AroraSenior Compliance Officer & Team Leader
Rishabh Arora
Rishabh AroraSenior Compliance Officer & Team Leader

Works the full compliance lifecycle: gap analysis, internal audits, policy development, TAS review and ASQA/TEQSA audit readiness.

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Harneet Randhawa
Harneet RandhawaAdministration Manager
Harneet Randhawa
Harneet RandhawaAdministration Manager

Administration manager at Career Calling International, coordinating day to day client service.

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Gurshaan Sandhu
Gurshaan SandhuSenior Administrative Officer
Gurshaan Sandhu
Gurshaan SandhuSenior Administrative Officer

Administrative officer supporting engagements across Career Calling International.

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Aman Plaha
Aman PlahaSenior Manager, Information Systems
Aman Plaha
Aman PlahaSenior Manager, Information Systems

Architects CAQA's information systems: infrastructure, security and the platforms behind our client work.

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Rukman Sangha
Rukman SanghaManager, CAQA Systems
Rukman Sangha
Rukman SanghaManager, CAQA Systems

Coordinates CAQA Systems: the platforms and processes behind every engagement.

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Arit Mangal
Arit MangalQuality Assurance and Compliance Expert
Arit Mangal
Arit MangalQuality Assurance and Compliance Expert

Quality assurance and compliance specialist across audits, rectifications and the 2025 Standards.

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Chanpreet Singh
Chanpreet SinghCAQA and CAQA Resources Manager
Chanpreet Singh
Chanpreet SinghCAQA and CAQA Resources Manager

Manages CAQA and CAQA Resources operations, keeping Australia's largest resource library running.

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Harpreet Randhawa
Harpreet RandhawaManager, International Business Relations, CAQA International
Harpreet Randhawa
Harpreet RandhawaManager, International Business Relations, CAQA International

Manages CAQA's international business relations and cross-border education partnerships.

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Consultants

Iqbal Hossain
Iqbal HossainAdministrative Officer
Iqbal Hossain
Iqbal HossainAdministrative Officer

Administrative operations, document control, data quality and reporting, working remotely with the Australian team.

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Jissimran Sandhu
Jissimran SandhuAdministrative Officer
Jissimran Sandhu
Jissimran SandhuAdministrative Officer

Administrative officer supporting day-to-day operations and client service across Career Calling International.

Vijay Patel
Vijay PatelSenior Manager, Online Media Solutions / CAQA Digital
Vijay Patel
Vijay PatelSenior Manager, Online Media Solutions / CAQA Digital

Leads digital media, web presence and creative production across CAQA Digital and Online Media Solutions.

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Dewan Gurung
Dewan GurungInstructional Designer and Resource Writer
Dewan Gurung
Dewan GurungInstructional Designer and Resource Writer

Instructional designer and resource writer, developing the training and assessment resources used by providers across Australia.

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Rebecca Reynolds
Rebecca ReynoldsInstructional Designer and Resource Writer
Rebecca Reynolds
Rebecca ReynoldsInstructional Designer and Resource Writer

Instructional designer and resource writer, developing the training and assessment resources used by providers across Australia.

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Heera Moga
Heera MogaInstructional Designer and Resource Writer
Heera Moga
Heera MogaInstructional Designer and Resource Writer

Instructional designer and resource writer, developing the training and assessment resources used by providers across Australia.

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Amit Sharma
Amit SharmaInstructional Designer and Resource Writer
Amit Sharma
Amit SharmaInstructional Designer and Resource Writer

Instructional designer and resource writer, developing the training and assessment resources used by providers across Australia.

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Ahsan Iqbal
Ahsan IqbalInstructional Designer and Resource Writer
Ahsan Iqbal
Ahsan IqbalInstructional Designer and Resource Writer

Instructional designer and resource writer, developing the training and assessment resources used by providers across Australia.

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Purushottam Niraula
Purushottam NiraulaInstructional Designer and Resource Writer
Purushottam Niraula
Purushottam NiraulaInstructional Designer and Resource Writer

Instructional designer and resource writer, developing the training and assessment resources used by providers across Australia.

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Marilou Bagon
Marilou BagonInstructional Designer and Resource Writer
Marilou Bagon
Marilou BagonInstructional Designer and Resource Writer

Instructional designer and resource writer, developing the training and assessment resources used by providers across Australia.

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Caitlin O'Connel
Caitlin O'ConnelInstructional Designer and Resource Writer
Caitlin O'Connel
Caitlin O'ConnelInstructional Designer and Resource Writer

Instructional designer and resource writer, developing the training and assessment resources used by providers across Australia.

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Ranu James
Ranu JamesInstructional Designer, Resource Writer and Cultural Practitioner
Ranu James
Ranu JamesInstructional Designer, Resource Writer and Cultural Practitioner

Instructional designer, resource writer and cultural practitioner, bringing cultural safety and authenticity to learning resources.

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Nicole Talarico
Nicole TalaricoInstructional Designer and Resource Writer
Nicole Talarico
Nicole TalaricoInstructional Designer and Resource Writer

Instructional designer and resource writer, developing the training and assessment resources used by providers across Australia.

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Suzanne Martin
Suzanne MartinInstructional Designer and Resource Writer
Suzanne Martin
Suzanne MartinInstructional Designer and Resource Writer

Instructional designer and resource writer, developing the training and assessment resources used by providers across Australia.

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Gourav Sharma
Gourav SharmaInstructional Designer and Resource Writer
Gourav Sharma
Gourav SharmaInstructional Designer and Resource Writer

Instructional designer and resource writer, developing the training and assessment resources used by providers across Australia.

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Ashish Pathania
Ashish PathaniaInstructional Designer and Resource Writer
Ashish Pathania
Ashish PathaniaInstructional Designer and Resource Writer

Instructional designer and resource writer, developing the training and assessment resources used by providers across Australia.

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Steve Sutherland-Tomey
Steve Sutherland-TomeyInstructional Designer and Resource Writer
Steve Sutherland-Tomey
Steve Sutherland-TomeyInstructional Designer and Resource Writer

Instructional designer and resource writer, developing the training and assessment resources used by providers across Australia.

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Mandeep Chahil
Mandeep ChahilIndependent Contractor and Instructional Designer
Mandeep Chahil
Mandeep ChahilIndependent Contractor and Instructional Designer

Independent contractor and instructional designer supporting the CAQA resource library.

Jasmeet Chahal
Jasmeet ChahalRPL Coordinator
Jasmeet Chahal
Jasmeet ChahalRPL Coordinator

Coordinates recognition of prior learning programs and evidence frameworks.

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Ashish Silwal
Ashish SilwalWebsite and Software Designer and Developer, Career Calling International and Online Media Solutions
Ashish Silwal
Ashish SilwalWebsite and Software Designer and Developer, Career Calling International and Online Media Solutions

Designs and develops websites and software across Career Calling International and OMS.

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Abishek Timsina
Abishek TimsinaBusiness and Data Analyst
Abishek Timsina
Abishek TimsinaBusiness and Data Analyst

Business and data analyst, turning provider data into information managers can act on.

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Patrick Satapara (Pratik)
Patrick Satapara (Pratik)Senior Business Systems Project Officer / Business Analyst
Patrick Satapara (Pratik)
Patrick Satapara (Pratik)Senior Business Systems Project Officer / Business Analyst

Designs and delivers the business systems behind compliant, efficient training organisations: from data and reporting frameworks to process automation and regulatory alignment.

Pooja Tejashbhai Siddhapura
Pooja Tejashbhai SiddhapuraBusiness Systems Project Officer
Pooja Tejashbhai Siddhapura
Pooja Tejashbhai SiddhapuraBusiness Systems Project Officer

Business systems project officer supporting client implementations and reporting.

Sujain Goyal
Sujain GoyalCAQA Artificial Intelligence and Virtual Reality Coordinator
Sujain Goyal
Sujain GoyalCAQA Artificial Intelligence and Virtual Reality Coordinator

Coordinates CAQA's artificial intelligence and virtual reality initiatives, from AI governance to immersive learning.

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Mani Bath
Mani BathCAQA Cybersecurity Expert
Mani Bath
Mani BathCAQA Cybersecurity Expert

Cyber security specialist, protecting providers' student data, systems and continuity.

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Sujita Mahajan
Sujita MahajanGraphic Designer, Online Media Solutions and CAQA Digital
Sujita Mahajan
Sujita MahajanGraphic Designer, Online Media Solutions and CAQA Digital

Graphic designer across Online Media Solutions and CAQA Digital.

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Sahiba
SahibaAdministrative Officer, Data Analysis and Reporting
Sahiba
SahibaAdministrative Officer, Data Analysis and Reporting

Administrative officer specialising in data analysis and reporting.

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Sibtain Jan
Sibtain JanAdministrative Officer, Data Analysis and Reporting
Sibtain Jan
Sibtain JanAdministrative Officer, Data Analysis and Reporting

Administrative officer specialising in data analysis and reporting.

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Nia Kessler
Nia KesslerCoordinator, Commonwealth School of Languages (CSOL)
Nia Kessler
Nia KesslerCoordinator, Commonwealth School of Languages (CSOL)

Coordinates the Commonwealth School of Languages (CSOL).

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Avneet Bhinder
Avneet BhinderReceptionist and Customer Service Officer
Avneet Bhinder
Avneet BhinderReceptionist and Customer Service Officer

First point of contact for reception and customer service across the CAQA Groups.

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Our Consultants